--- title: "Privacy Policy | 24/7 Electrical Ltd" description: "Privacy policy for 24/7 Electrical Ltd. How we collect, use, store and protect your personal data in compliance with UK GDPR and the Data Protection Act 2018." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Organization", "@id": "https://24-7electrician.co.uk/#organization", "name": "24/7 Electrical Ltd", "url": "https://24-7electrician.co.uk", "logo": "https://24-7electrician.co.uk/favicon.png", "founder": { "@type": "Person", "name": "Steve Green", "jobTitle": "Founder & Lead Engineer", "honorificSuffix": "MIET, EngTech, LCIBSE" }, "contactPoint": [ { "@type": "ContactPoint", "telephone": "+442035766961", "contactType": "customer service", "areaServed": "GB", "availableLanguage": "English", "hoursAvailable": { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday", "Saturday", "Sunday" ], "opens": "00:00", "closes": "23:59" } }, { "@type": "ContactPoint", "telephone": "+447557781201", "contactType": "emergency", "areaServed": "GB", "availableLanguage": "English" } ], "sameAs": [ "https://www.instagram.com/247electricalkent/", "https://www.facebook.com/profile.php?id=100084202661265", "https://www.youtube.com/channel/UCBm6o6WrQ68wI7KRlXyBzbA", "https://www.tiktok.com/@247electricalltd", "https://www.checkatrade.com/trades/247electrical1090623" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://24-7electrician.co.uk/#website", "name": "24/7 Electrical Ltd", "url": "https://24-7electrician.co.uk", "publisher": { "@id": "https://24-7electrician.co.uk/#organization" }, "inLanguage": "en-GB" }, { "@context": "https://schema.org", "@type": "WebPage", "@id": "https://24-7electrician.co.uk/privacy#webpage", "name": "Privacy Policy", "url": "https://24-7electrician.co.uk/privacy", "description": "How 24/7 Electrical Ltd collects, uses and protects personal data in line with UK GDPR.", "inLanguage": "en-GB", "isPartOf": { "@id": "https://24-7electrician.co.uk/#website" }, "publisher": { "@id": "https://24-7electrician.co.uk/#electrician" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://24-7electrician.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://24-7electrician.co.uk/privacy" } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://24-7electrician.co.uk/" }, { "@type": "ListItem", "position": 2, "name": "Privacy Policy", "item": "https://24-7electrician.co.uk/privacy" } ] } ] --- 24/7 Emergency Call-Outs • London & South East [info@24-7electrician.co.uk](mailto:info@24-7electrician.co.uk)[Available 24/7 0203 576 6961](tel:02035766961) [![24/7 Electrical Ltd — Emergency Electrician London](/assets/logo-DYN9PriP.png)](/) [Home](/) [About](/about) Residential Commercial Areas [Reviews](/reviews) [Blog](/blog) [Contact](/contact) [Available 24/7 0203 576 6961 ](tel:02035766961)[Book Consultation](/book-a-consultation)[Get a Free Quote](/contact) 1. [Home ](/) 2. Privacy Policy # Privacy Policy **Last updated:** March 2026 24/7 Electrical Ltd ("we", "us", "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website or services. ## 1\. Information We Collect ### Information You Provide - **Contact details:** Name, email address, phone number, and postal address when you request a quote, book a service, or contact us. - **Service details:** Information about your property and electrical requirements. - **Communication records:** Records of correspondence between you and our team. ### Information Collected Automatically - **Usage data:** Pages visited, time spent on pages, referring URLs. - **Technical data:** Browser type, device type, IP address, operating system. - **Cookies:** We use essential cookies for website functionality and analytics cookies to understand usage patterns. ## 2\. How We Use Your Information - To provide electrical services you have requested - To respond to your enquiries and quote requests - To schedule and manage appointments - To send service confirmations and follow-up communications - To improve our website and services - To comply with legal obligations ## 3\. Legal Basis for Processing We process your data on the following legal bases: - **Contractual necessity:** To perform services you have requested. - **Legitimate interests:** To improve our services and respond to enquiries. - **Consent:** Where you have opted in to marketing communications. - **Legal obligation:** To comply with regulations including electrical certification requirements. ## 4\. Data Sharing We do not sell your personal data. We may share data with: - NICEIC and relevant regulatory bodies (for certification purposes) - Our IT service providers (under strict data processing agreements) - Legal authorities when required by law ## 5\. Data Retention We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Electrical certification records are retained for a minimum of 10 years as required by regulations. ## 6\. Your Rights Under UK GDPR, you have the right to: - Access your personal data - Rectify inaccurate data - Request deletion of your data - Restrict processing of your data - Data portability - Object to processing - Withdraw consent at any time ## 7\. Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. ## 8\. Contact For any privacy-related enquiries, contact us at: **24/7 Electrical Ltd** 51 High Street, Edenbridge, Kent Email: info@24-7electrician.co.uk Phone: 0203 576 6961 ## 9\. Changes We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. ### 24/7 Electrical Ltd NICEIC-approved electricians. Available 24/7 for emergencies and planned work across London & South East. [0203 576 6961](tel:02035766961) [07557 781201](tel:07557781201) [info@24-7electrician.co.uk](mailto:info@24-7electrician.co.uk) Head Office 51 High Street, Edenbridge, Kent TN8 Croydon Office 104 Friars Wood, Croydon, CR0 9JP [](https://www.instagram.com/247electricalkent/)[](https://www.facebook.com/profile.php?id=100084202661265)[](https://www.youtube.com/channel/UCBm6o6WrQ68wI7KRlXyBzbA)[](https://www.tiktok.com/@247electricalltd) #### Services - [Emergency Repairs](/services/emergency-repairs) - [House Rewiring](/services/house-rewiring) - [EICR Testing](/services/eicr-testing) - [EV Chargers](/services/ev-charger-installation) - [Consumer Units](/services/consumer-units) - [Lighting](/services/lighting-installation) - [Fire Alarms](/services/fire-alarm-installation) - [Garden Lighting](/services/garden-lighting) - [Kitchen & Bathroom](/services/bathroom-kitchen-electrics) - [CCTV](/services/cctv-installation) - [Smart Home](/services/smart-home) - [Commercial](/services/commercial-electrical) - [PAT Testing](/services/pat-testing) - [Maintenance](/services/electrical-maintenance) - [Fault Finding](/services/fault-finding) - [Appliance Repair](/services/appliance-repair) #### Areas We Cover - [Croydon](/areas/croydon) - [Sutton](/areas/sutton) - [Mitcham](/areas/mitcham) - [Bromley](/areas/bromley) - [Beckenham](/areas/beckenham) - [Edenbridge](/areas/edenbridge) - [Orpington](/areas/orpington) - [Penge](/areas/penge) - [Sydenham](/areas/sydenham) - [Lewisham](/areas/lewisham) - [Dulwich](/areas/dulwich) - [Streatham](/areas/streatham) - [Tooting](/areas/tooting) - [Westerham](/areas/westerham) - [Oxted](/areas/oxted) - [Caterham](/areas/caterham) #### Company - [About Us](/about) - [Case Studies](/case-studies) - [Reviews](/reviews) - [Blog](/blog) - [Contact](/contact) - [Privacy Policy](/privacy) - [Terms & Conditions](/terms) - [Cookie Policy](/cookies) © 2026 24/7 Electrical Ltd. 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